Service

AI Voice Agents

An AI voice agent is a trained software agent that answers your business phone calls at any hour, answers common questions, takes the caller's details, and passes every enquiry to your team, so no call is ever missed.

Think of an AI voice agent as the receptionist who never sleeps, never takes a break during your busiest hour, and answers in exactly the same friendly way at 9pm on a Sunday as at 9am on a Monday. It answers your business number, speaks naturally with the caller, and handles the conversation the way you would want it handled.

It is not a robot menu and it is not voicemail with a nicer voice. The agent understands what the caller needs, asks the right follow-up questions, answers your common questions from the information you approve, and captures a complete enquiry. Anything unusual, sensitive or urgent in the wrong way is passed to your team immediately with full details, instead of being guessed at.

In detail

What is included

Included in this service

Agent trained on your services, hours, area and approved answers

Your greeting, in your tone: professional, friendly, never robotic

Complete capture of name, number, need and urgency on every call

Answers to your most common questions, worded and approved by you

Urgent calls flagged to your team straight away

Every conversation visible to you in one place

Callers told the call may be recorded, in line with UK practice

Test calls with you before go-live, and tuning after

A real pattern: the 9:40pm boiler call

A homeowner calls at 9:40pm because the boiler has stopped. The agent answers in seconds, takes her name, address and the error code she can see, marks it urgent, and tells her the team will confirm first thing, with a text confirmation sent now. She goes to bed warm in the knowledge it is handled. Your team starts the morning with a complete job in the diary instead of a missed-call notification and a customer who has already rung a competitor.

Who it is for

Dental practices and med spas whose teams are with patients or clients, home-service companies whose phones ring during jobs and emergencies, estate agents fielding viewing calls out of hours, and any local business where the person who answers the phone is also the person doing the work.

Dental Practices

Home Services: HVAC, Plumbing and Roofing

Med Spas

Estate Agents

Hear it and try it

Hear an agent handle a real pattern

Dental emergency, evening

A caller in tooth pain, out of hours.

No heating, at night

A homeowner whose boiler has stopped.

Booking a viewing

A caller arranging to see a property.

These are recorded example calls with example businesses. You can also talk to the live voice agent on this website: open the chat at the bottom right and tap the phone icon.

AI Voice Agent Call Simulator AI Lead-Response Demo

How it works

From first call to live system

Discovery call

We map how enquiries reach you today and agree exactly what this service should do for you.

Build and test

We build it, train it on your business, and test it with you before anything goes live.

Go live and improve

Your system goes live, you see everything it does, and we improve it with you as it runs.

Keep exploring

Our other services

60-Second AI Lead Response - BPO and Customer Support - CRM and Workflow Automation - SaaS Development

Questions

AI Voice Agents: common questions

What is an AI voice agent?

An AI voice agent is software that answers phone calls for your business, speaks with the caller, answers common questions and captures their details so your team can follow up.

Will callers know it is an AI agent?

Yes. We set the agent up to be honest about what it is, and callers are told the call may be recorded.

What happens when the agent cannot answer something?

The agent takes the caller's details and the question, and passes it to your team straight away instead of guessing.

Next step

See what this would look like for your business

Book a free 30-minute discovery call. We will map where your business is losing leads and show you exactly what we would build. No pressure and no obligation.

Book a free discovery call Try the live demo