First to every viewing enquiry: AI voice agents for estate agents
An AI voice agent answers every call and portal lead within 60 seconds, captures which property the caller wants, helps arrange the viewing, and makes sure the promised follow-up actually happens. In the UK this includes out-of-hours coverage, which is when serious movers browse.
Property moves fast, and enquiries follow the portals, not your office hours. Buyers and tenants browse in the evening, plan viewings from the train, and ring several agents about the same street. The agent who answers first, and who actually arranges the viewing, wins the applicant and, often, the instruction that follows.
Your negotiators spend the day out on viewings, valuations and completions, which is exactly when the phone rings. Every unanswered call is a viewing that never gets booked, a valuation that goes to the agency down the road, or an update a worried buyer has to chase twice.
The problem
Viewing enquiries arrive out of hours and across portals. A promised callback that never happens, or a viewing email answered two days late, loses the applicant and quietly damages the agency's reviews.
What changes
An AI voice agent answers every call and portal lead within 60 seconds, captures which property the caller wants, helps arrange the viewing, and makes sure the promised follow-up actually happens. In the UK this includes out-of-hours coverage, which is when serious movers browse.
Try the live demo and imagine it answering as your business, or hear recorded example calls.
Where enquiries slip away
Evenings and weekends
Most portal enquiries land outside office hours, when serious movers are free to browse. An enquiry answered on Monday morning competes with every agent who replied over the weekend.
While your team is out
Viewings and valuations take negotiators away from the desk for hours at a time. Calls made in that window reach voicemail, and most callers do not leave one.
The promised callback
A buyer told we will ring you back judges the whole agency on whether it happens. One forgotten callback quietly becomes a poor review that future sellers read.
Portal leads cooling off
A portal enquiry is at its hottest in its first minutes. Left sitting in an inbox until tomorrow, the applicant has usually booked viewings with two other agents.
Calls your agent can handle from day one
A viewing request for a property listed today
A valuation enquiry from a seller comparing agents
A tenant asking about fees, deposits and move-in dates
A landlord asking how you would let and manage their property
A buyer chasing an update on their offer in the evening
An applicant asking to move a viewing to a different time
Every one of these is answered the same way at 2pm and at 2am, and every detail reaches your team. Try the live demo to feel how it works.
What happens when someone gets in touch
Answered in seconds
Every call and portal lead is answered inside the first minute, day or night, in your agency's name and tone.
The property identified
The agent asks which property the caller means and captures their name, number, and where they are in their move.
The viewing arranged
Viewing requests are taken with preferred times and passed into your diary process, with a confirmation sent to the applicant.
Your team gets it all
Every conversation lands with your team complete, and anything urgent or unusual, such as an offer, is flagged straight away.
Answered in seconds
Every call picked up inside the first minute, at any hour, so callers never reach a competitor first.
Details, complete
Every enquiry arrives with name, number, need and urgency, ready for your team to act on.
Follow-up that happens
Promised callbacks and follow-ups are tracked by the system, not left to memory.
Questions estate agents ask us
Can the agent tell one property from another?
Yes, within what you give it. You approve the property details, areas and answers it works from, and anything outside that is captured and passed to your team rather than guessed at.
What happens when a caller wants to make an offer?
Offers are never handled by guesswork. The agent takes the full details and flags them to your negotiators immediately, so a person responds fast.
Does it cover portal leads, or only phone calls?
Both. New leads from your website and the portals are answered inside 60 seconds, not left sitting in an inbox until the office opens.
What about our existing diary and systems?
Captured viewings and enquiry details are passed to your team in the tools and format you agree at setup, so nothing about how you work has to change.
Other businesses we build for
Dental Practices
Full chairs, no phone tag. An AI voice agent answers every call within seconds, helps new patients take the first step to booking, captures treatment interest and insurance questions, and passes everything to reception in one place.
Home Services: HVAC, Plumbing and Roofing
Every call answered, every job booked. An AI voice agent answers emergency and routine calls 24/7, captures the address, the problem and the urgency, and helps your office follow up every estimate until it is won or closed.
Med Spas
Every enquiry answered while you treat clients. An AI voice agent answers calls and new leads within 60 seconds, answers treatment questions, helps clients book consultations, and sends reminders that cut no-shows.
See what this looks like for your estate agent business
Book a free 30-minute discovery call. We will map where your business is losing leads and show you exactly what we would build. No pressure and no obligation.