You see everything
Every call and lead your agent handles is visible to you in one place: who contacted you, what they needed, and what happened next. Nothing is hidden and nothing is summarised away.
Your first-week report
At the end of the first week we go through the real figures with you: enquiries received, enquiries captured complete, bookings helped, and anything unusual the agent passed to your team. We only ever report numbers the system itself recorded.
Tuning, together
Real customers always ask something new. When we spot a question your agent could handle better, we suggest the improvement, you approve the wording, and the agent gets better without you lifting a finger.
Asking for changes
New service, new hours, a seasonal offer: tell us and we update your agent. Small wording changes are quick; bigger changes, like a new booking flow, we plan with you first so nothing breaks.
If something looks wrong
Message us with the time of the call or the lead's name and we will look at exactly what happened. Because every conversation is recorded in your system, there is never any guessing about what was said.